A24’s Global Operations (GOPS) team deliver, monitor and maintain A24 and customer infrastructure. With Network Operations centres and both Operations and Engineering resources in the UK, US and Japan, the GOPS team deliver an industry leading “follow the sun” support rotation. Our Global Network infrastructure, in region IaaS, SaaS and custom data and DR solutions are designed to provide the performance, reliability and scalability to empower your future growth.
support

Network Operations Centre (NOC)

At the core of the Global Operations (GOPS) team is our Network Operations Centre (NOC). Our primary NOC is in the UK, with additional NOC’s in the US and Japan. We help you seize control of your infrastructure by leveraging our suite of NOC solutions and highly competent NOC team. Operating and supporting your platforms 24/7 to proactively monitor, detect, measure and ultimately resolve issues before they become a major outage. With our comprehensive server, network, application and data storage monitoring tools, you will know exactly how your platforms are performing, both for existing workloads and for future capacity planning.

Facilities

The Facilities team provision and deliver new services and platforms, as well as providing on-site support, upgrades and increases in capacity whenever and wherever needed. Having core competency in Network and Infrastructure engineering, facilities engineers are technical leads and architects within A24 environments. Facilities engineers supplement NOC activities with hands on, physical support, the facilities team are an invaluable part of the A24 solution.

Disaster Recovery (DR)

With our global infrastructure at your disposable, offering secure layer 2 services around the world, A24 build and operate Disaster Recovery and Business Continuity platforms. We can offer these services, not only in disparate datacentres, but also in an IDC in a completely different geographic location. We give you the power and security solutions to operate your platforms and services no matter where they are in the world.

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